Frequently Asked Questions

While it's free to create and share your online fundraising campaign, will deduct a fee from each donation that you receive.

Once your fundraising campaign begins receiving online donations, the funds will be transferred as soon as it is available. The process may take a day or two depending on your withdrawal schedule (which can be set to daily, weekly, or monthly), location, your bank, and your campaign status.
Don't worry, withdrawing the money does not affect the progress meter that's displayed on your wecarenow campaign.

For security reasons, we are unable to access your password, but it's very easy for you to reset it yourself. Click the link on our site that says "Login." and click "Forgot password?" Input your email and our system will then send you an email with a link that will allow you choose a new password for your account.

Yes, worldwide donations accepted

You can keep your page open for as long as you need.

Yes ,you can raise funds anywhere in the world. Your supporters can donate from any country.

Many people think that once they start a crowdfunding campaign, all their financial woes will disappear. If only it were that easy! One of the biggest challenges in running a successful crowdfunding campaign is knowing how to market it.
As hosts of hundreds of thousands of campaigns, we have learned a thing or two about how to be successful at crowdfunding. We’ve broken down our top seven best tips and tricks to make your fundraiser a huge success.

There is a reason you have started a campaign on wecarenow. Maybe your best friend was recently diagnosed with a disease, or you are trying to raise money for something. Each campaign has its own unique and compelling story. The best way to get people to connect with your cause is to tell this story. Make sure that it’s clear to your audience why are you raising money and what this cause means to you. Don’t be afraid to get personal - potential donors and supporters love being able to relate and understand why you’re raising money and where their money is going. Also, a picture is worth a thousand words, so think about adding photos and creating videos for your campaign page.

When starting your campaign, it’s important to recruit your inner circle. Behind every great campaign are family and friends who are passionate about sharing your story!
Email is a great way of sharing your campaign with friends and family. Make sure to customize your message to each person, and remember to make them feel connected to your story and passionate about helping you raise money.

Social media platforms like Facebook, LinkedIn, Twitter, and Instagram are powerful tools to help spread your story. Think of your social media campaign as a chain reaction--as you share your story, your friends and family will start to share it, and their friends and family, and so on.
Wecarenow’s Media Tips:

  • Always link your wecarenow campaign to your Facebook and Twitter accounts.
  • Scalability – pay for what you need today and add-on options as you grow.
  • Use hashtags. Ex: If you’re raising money for autism awareness, make sure to use relevant hashtags like #autism #autismspeaks and #autismawareness.
  • Give a shout out on social media to thank your supporters. Publicly thanking donors makes them feel appreciated and gives them an easy way to post or retweet your story.

Your family knows your past and present, successes and failures. As you launch your wecarenow campaign, you will form a new family, made up of your supporters, donors, and advocates. Keep your new family up to date on how your campaign is going and any good (or bad) news you have to share with them. Make sure to take advantage of the blogging feature we have built into your campaign page, which makes updates a no-brainer.

Take time to sit down and think about what you hope to achieve through crowdfunding. How much money are you hoping to raise? How many supporters do you want or need behind you? How much time do you have to devote to you efforts?
Make sure to set realistic goals that you are confident you can achieve. If you are having a hard time achieving your funding goal, don’t stress! At wecarenow, every campaign is able to keep their funding--whether you reach your target or not!
Once you have success, make sure you raise your funding goal and share with your supporters your new target amount! And remember--your campaign’s end date can be changed and extended as many times as you’d like.

Sometimes people are more willing to give if they know that they are going to get a little something in return. Try using campaign incentives where contributors get something in return for certain donation values. Get creative! - certain campaign incentives can motivate people to give even more money.

So you’ve shared your story via email and social media to your friends and family. Now what? Two words: Remind and Repeat!
It's also really important to communicate your campaign's end date and your fundraising goals with your audience. Conveying urgency will motivate people to act now instead of putting things off till later. Keep your audience up to date with how much time is left with your campaign and how much more you need to raise in order to reach your fundraising goals.